
Sierra Acquires Takeoff to Expand Beyond Customer Support
Sierra, the AI customer support startup led by Bret Taylor, is acquiring Takeoff, a three-person startup founded by Aakash Thumaty that builds agents capable of handling extended tasks. Takeoff was generating nearly $10 million in annualized revenue one year after its founding and had raised $15 million from Matrix and venture capitalist Lachy Groom. The acquisition allows Sierra to expand beyond customer support into broader agent applications, leveraging Thumaty's expertise in building long-running autonomous systems.






















